This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to Marvin AI, the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hello Marvin, Inc., Delaware.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Delaware, United States
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application or the Website or both.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Marvin AI, accessible from https://hellomarvin.ai
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
- Google
- Facebook
- Instagram
- Twitter
- LinkedIn
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
- Pictures and other information from your Device's camera and photo library necessary for creating and uploading social media content
We only collect media content that you explicitly upload or create within our application for the purpose of social media management.
The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device. You can enable or disable access to this information at any time, through Your Device settings.
AI Processing of Content
Our Service uses artificial intelligence technology to help create and optimize social media content. When you use our AI features:
- We process your inputs, preferences, and previously posted content to generate content recommendations
- Content created through our AI tools is processed and stored on our secure servers only for the purpose of providing our Service
- We do not use your data or generated content to train our AI models
- AI-generated content is retained according to our standard data retention practices and can be deleted at your request
Our AI processing is designed to help your business create effective social media content while maintaining the privacy and security of your information.
Content Ownership
You retain full ownership of all content created, generated, or published through our Service, including:
- Text, images, and other media uploaded to our platform
- Content generated using our AI tools
- Posts scheduled or published to social media platforms
By using our Service, you grant us a limited license to store, process, and transmit this content solely for the purpose of providing our Service functionality. We do not claim ownership of your content, and we do not use it for purposes other than delivering the Service you've requested.
Tracking Technologies and Cookies
We use specific cookies and tracking technologies to improve your experience with our Service:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. These cookies help us analyze user behavior and improve our Service.
- Microsoft Clarity: We use Microsoft Clarity to record user sessions and understand how you interact with our application. Clarity records mouse movements, clicks, scrolling, and page navigation. This helps us identify usability issues, troubleshoot bugs, and improve user experience. Session recordings automatically mask sensitive information including passwords, payment details, and email addresses. Data collected includes device type, browser information, general location (country/city level), and user interactions. You can opt-out of session recording at any time through your Privacy Settings in your account.
- Performance Cookies: We use performance and session cookies to remember your preferences and settings when using our application.
- Authentication Cookies: These cookies help us identify you when you log in to our Service and maintain your session.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
You can manage cookie preferences through your browser settings or through the Privacy Settings in your account. While disabling analytics cookies may limit some functionality, core features of our Service will remain available. For more information about Microsoft Clarity and how they handle data, see Microsoft's Privacy Statement.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service - including to monitor the usage of our Service.
- To manage Your Account - to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract - the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You - To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests - To attend and manage Your requests to Us.
- For business transfers - We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes - We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
Business Customer Information
As our Service is primarily designed for businesses, we collect and process information specifically related to business usage:
- Organization Information: Business name, industry, size, and other relevant business information
- User Management: Information about admin accounts and user roles within your organization
- Business Relationships: Information about your business's social media accounts and channels
For business accounts with multiple users, the account administrator has control over user access and permissions within the account. Administrators may have access to information about account activity, content creation, and social media performance. The designated account administrator is responsible for ensuring all users are aware of and comply with this Privacy Policy.
If you're using our Service on behalf of a business, you represent that you have authority to bind that business to this Privacy Policy, and your agreement to these terms will be treated as the agreement of the business.
Social Media Platform Interactions
As a social media management tool, our Service connects to third-party social media platforms through their APIs. When you connect your social media accounts:
- We request specific permissions necessary to post content, schedule posts, and analyze performance on your behalf
- We access only the information required to provide our Service (such as account information, post metrics, and engagement data)
- We follow each platform's terms of service and API usage guidelines
- You can revoke our access to your social media accounts at any time through our Service or directly through the social media platform
We do not sell or share your social media credentials or account information with other third parties except as necessary to provide our Service.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: